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Terms of Use

Version 2026-07-15

1. What WheelDeal is. WheelDeal is a discovery and communication tool that helps travellers find local vehicle rental businesses and exchange messages with them, with the help of automated AI agents. WheelDeal is NOT a rental company, broker, insurer, payment processor for rentals, or a party to any rental agreement. Every rental is strictly between you and the independent rental business.

2. Unofficial WhatsApp method & account-ban liability. You acknowledge that when you link your WhatsApp number, the service operates through unofficial, reverse-engineered WhatsApp Web protocols (e.g. open-source libraries such as whatsapp-web.js/Baileys), BYPASSING the official Meta/WhatsApp Business API, which Meta's terms do not permit for automation. the Operator has ZERO liability if Meta or WhatsApp limits, blocks, suspends or PERMANENTLY BANS your phone number or account for any reason. You assume 100% of this risk. the Operator may enforce human-pace sending limits and block bot-like behaviour, but gives NO guarantee of any kind. A spare number is strongly recommended.

3. AI hallucinations & automation risks. The service uses large language models to read messages and reply on your behalf. AI output can be wrong, offensive, misleading, or contain false promises ('hallucinations'). The AI has NO legal agency and cannot bind the Operator. the Operator is not responsible for any AI error, and YOU are entirely and solely responsible for any contract, commitment, price, booking, message or damage caused by automated replies sent from your account. You must review anything sent on your behalf.

4. Service "as is"; third-party dependencies; no SLA; no refunds. The service is provided strictly "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied. It relies on third-party LLM providers (e.g. OpenAI/Anthropic/Google and others) and on Meta's web protocols. If Meta changes its code and breaks the open-source library, or an LLM provider revokes or throttles access, the service may degrade or STOP INSTANTLY. There is no uptime commitment or service-level agreement. No refunds are provided for downtime, broken infrastructure, or any interruption.

5. Data, third-party consent & prohibition on sensitive data. You explicitly grant the Operator permission to read, process, store and transmit your WhatsApp messages (including messages from your contacts within those threads) to third-party AI servers for processing. You warrant that you have the legal right to process the messages of your contacts and to send automated replies to them. STRICT PROHIBITION: you must NOT use the bot to process highly sensitive data, including medical/health information (HIPAA), payment-card data (PCI), or government identification numbers. To the maximum extent permitted by law, the Operator is not liable for any data breach, leak or loss. See the Privacy Policy for details.

6. Spam, harassment & illegal activity. You take SOLE responsibility for complying with all applicable anti-spam, telecommunication, consumer-protection and privacy laws in every jurisdiction that applies to you and your contacts. The bot must NOT be used for mass-marketing spam, phishing, harassment, deception, or any illegal activity. the Operator reserves the right to immediately suspend or terminate your account without notice and without refund for any actual or suspected abuse.

7. Assumption of risk, waiver & release. You knowingly and voluntarily assume all risks of every kind arising from your use of the service, any rental, any vehicle, any message, and any interaction with any business or third party. To the maximum extent permitted by law you fully and irrevocably RELEASE, WAIVE and DISCHARGE the Operator, its owner, founders, operators, employees, contractors, agents, affiliates, successors and assigns (the "Released Parties") from any and all claims, demands, causes of action, damages, losses, liabilities, costs and expenses of any kind, whether known or unknown, now existing or hereafter arising.

8. Total indemnification (hold harmless). You agree to fully INDEMNIFY, DEFEND and HOLD HARMLESS the Released Parties from and against any and all claims, lawsuits, investigations, fines, penalties, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or connected with your use of the service, your messages, your rentals, your breach of these terms, or your violation of any law or any third party's rights - including, without limitation, any claim by Meta/WhatsApp, and any claim by a third party for privacy violations, spam, or automated messaging.

9. Liability cap & class-action waiver. To the maximum extent permitted by law, the total aggregate liability of the Released Parties for any and all claims arising out of or relating to the service is strictly CAPPED at the total amount you actually paid the Operator for the service in the ONE (1) MONTH immediately preceding the event giving rise to the claim. In no event will the Released Parties be liable for any indirect, incidental, special, consequential, exemplary or punitive damages. You WAIVE any right to bring or participate in any class, collective or representative action against the Released Parties; all claims must be brought individually.

10. No responsibility for rentals. All rental agreements, payments, deposits, pricing, availability, vehicle condition, insurance, licensing and legal compliance are strictly between you and the rental business. Prices, deposits, ratings, distances and other details are provided by third parties or estimated by automated assistants and may be incomplete, outdated or wrong. Always confirm every detail directly with the rental business before paying or signing anything. The Released Parties accept no responsibility or liability whatsoever for any loss, damage, injury, death, theft, fraud, dispute, fine or expense arising from any rental or vehicle use.

11. Messages sent to the wrong person, or that you did not write. Messages are sent automatically FROM YOUR OWN WhatsApp number, in your name, without you seeing each one first. Phone numbers published by businesses are frequently wrong, reassigned, or belong to a private individual, and an automated message may therefore reach someone who never asked to hear from you. You accept sole responsibility for every message sent from your account, including misdirected messages, messages a recipient considers unsolicited, and messages you did not personally compose or approve. the Operator has no liability for any claim, complaint, report, distress or dispute arising from any message sent from your number.

12. WhatsApp flags, suspensions and permanent bans - yours AND the shop's. Automated messaging can cause WhatsApp to rate-limit, flag, suspend or PERMANENTLY BAN a phone number, and this applies both to YOUR number and to the number of any business you message - a business may be flagged for receiving or replying to automated traffic. the Operator applies human-pace limits and anti-pattern controls but gives NO guarantee whatsoever. You accept the total loss of your number, your message history, and any account tied to it, and you indemnify the Operator against any claim by any business whose number is restricted in connection with your use of the service.

13. AI errors: wrong prices, false availability, promises we cannot keep. The automated agents read messages and reply on your behalf, and they can be WRONG in ways that cost money: quoting or accepting a price that was never offered, reporting a vehicle as available when it is not, misreading a photo, a price board or a foreign-language reply, or making a statement a business later treats as a commitment. No message sent by the service is a verified fact or a binding agreement, and the Operator does not warrant the accuracy of any price, availability, specification or term surfaced by the app. You must confirm every material detail directly with the business before you pay, sign, or collect a vehicle.

14. The vehicle, the road, and the law where you are riding. The condition, roadworthiness, maintenance, brakes, tyres and safety of any vehicle are the responsibility of the business that rents it to you. You are solely responsible for holding a licence valid in that country for that vehicle class, for any international driving permit requirement, for wearing a helmet and complying with every local traffic law, and for any fine, penalty, impoundment or prosecution. Rental vehicles frequently carry NO insurance, or insurance that excludes an unlicensed rider. The Released Parties accept no responsibility whatsoever for any accident, injury, death, damage, theft, fine or legal consequence arising from any vehicle or any journey.

15. Deposits, passports held as security, and damage disputes. It is normal practice in many rental markets to demand a cash deposit or to hold a passport, identity document or driving licence for the duration of the rental. These arrangements carry real risk: a deposit may not be returned, a document may be withheld to force payment, and a business may allege pre-existing damage in order to keep money or a passport. the Operator warns against surrendering original identity documents but has NO involvement in, control over, or liability for any deposit, any document you hand over, or any damage dispute. Any deposit you pay and any document you surrender is entirely at your own risk.

16. Payment failures and currency conversion. Subscription payments are handled by third-party payment providers. the Operator is not liable for any failure, delay, decline, duplicate charge, chargeback, fraud or outage at a payment provider, nor for any fee that provider or your bank applies. All prices shown in a currency other than the one you are billed or quoted in are ESTIMATES produced by third-party exchange-rate data; the amount actually charged by a payment provider or demanded by a rental business may differ, and that difference is yours.

17. Governing law & exclusive jurisdiction. These terms, and any dispute or claim arising out of or in connection with them or the service (including non-contractual disputes), are governed exclusively by the laws of the State of Israel, without regard to conflict-of-law rules. Any dispute shall be resolved EXCLUSIVELY in the competent courts of Tel Aviv, Israel, and you irrevocably submit to their exclusive jurisdiction.

18. Changes, severability & survival. These terms may be updated at any time; material changes require you to re-accept the latest version on your next sign-in. If any provision is held unenforceable, the remainder stays in full force. The releases, waivers, disclaimers, limitations, indemnities, the liability cap, the class-action waiver, and the governing-law and jurisdiction provisions survive termination indefinitely. BY CREATING AN ACCOUNT YOU CONFIRM YOU HAVE READ, UNDERSTOOD AND AGREED TO ALL OF THE FOREGOING.

See also our Privacy Policy.